/> Return Policy – Frankos Vive

Trendy Face Masks & Fun Swimsuits 

Return Policy

Frankos Vive only accepts returns/exchanges NO REFUNDS ONLY STORE CREDIT.
Customers are responsible for shipping cost on all returns. All returns/exchanges must meet the following criteria:
  •  You must contact us within 48 hours of delivery .
  •  Item must be unused, undamaged, unworn, unwashed and with all tags attached.
  • (No Returns on sale or Sold Out Items)
  •  All Accessory is Strictly Final Sale

If the criteria isn’t met, or the item is damaged you will be ineligible for a return/exchange and your item will be returned back to you. You are responsible for all shipping cost .

If all  criteria is met within 3-4 business days a store credit will be issued. No Refunds.


To submit a return or to check the status of an item you have returned please Contact Us at Frankosvive@gmail.com. Please note that you will need to include your order number so that we can reply efficiently.